Privacy Policy 

 Privacy Policy for Lyvup Health

Last updated: 1 May 2025

 Introduction

Welcome to Lyvup Health. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you use our mobile application and tell you about your privacy rights.

 The Data We Collect

 Personal Data
- Account information (email address, name)
- Health-related data that you choose to input
- Profile information
- Device information (device type, operating system)
- User profiles and feedback data (praise and suggestions)

 Usage Data
- App usage statistics
- Feature usage patterns
- Performance data
- Error reports
- Platform interaction data

 Media Data
- Photos you choose to upload (for health tracking)
- Documents you choose to share
- Voice messages (if applicable)

 How We Use Your Data

We use your personal data to:
- Provide and maintain our service
- Enable viewing of profiles and providing/receiving feedback
- Improve and personalize your experience
- Communicate with you about updates and features
- Ensure the security of our service
- Comply with legal obligations

 Data Storage and Security

- Your data is stored securely using Firebase services
- We implement appropriate security measures to protect your personal data
- Data is encrypted during transmission and storage
- Regular security assessments are conducted
- All personal data is processed in accordance with current laws and regulations

Use of Camera
Our mobile application may request access to your device’s camera. This is exclusively used to enable specific features such as:
- Taking profile pictures
- Capturing images for health tracking or assessments
- Scanning QR codes (if applicable)

We do not store or transmit any camera footage without your explicit action or consent. All media captured using the app remains on your device unless you choose to upload it to the platform. Any uploaded images are treated as personal data and are processed in accordance with this privacy policy.

You may disable camera access at any time via your device settings. However, doing so may limit the availability of some features.

 Your Rights

You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data (by sending a request to support@lyvup.com)
- Object to processing of your data
- Request restriction of processing
- Data portability
- Withdraw consent
- Control your profile visibility settings

 Profile Visibility

You can determine with whom you share your profile. You can set your profile to be visible to:
- Nobody (except yourself)
- All platform users
- Other employees in your organization

 Third-Party Services

We use the following third-party services:
- Firebase (Authentication, Storage, Analytics)
- Google Cloud Services
- Expo services
- Microsoft Office Store (for Outlook add-ins, if applicable)

 Children's Privacy

Our service is not intended for use by children under 13. We do not knowingly collect personal data from children under 13.

 Changes to This Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date.

 Contact Us

If you have any questions about this privacy policy, please contact us at:
- Email: info@lyvup.com
- Website: www.lyvup.com
- Address: Herengracht 59, 1015 BC, Amsterdam, The Netherlands

 Complaints

For any complaints regarding the functioning of the Platform, please contact us at support@lyvup.com. We will resolve these complaints in accordance with our rules available on www.lyvup.com.

 Compliance

This privacy policy complies with:
- General Data Protection Regulation (GDPR)
- Google Play Store requirements
- Health data protection regulations
- Dutch data protection laws

 Provider Information

The Platform Provider is Lyvup B.V., Herengracht 59, 1015 BC, Amsterdam, Netherlands, registration number: 80366708, registered in Amsterdam, Netherlands.